Contact us

We’re here to help!

General Enquiries
Thinking about getting a ZEB? Call us on: 📞 020 7072 5462

Existing ZEB Owners
Need help or support with your ZEB? Our Support Team are ready to help:
📞 020 7072 5540

Prefer email?
Reach us at:
📧 customer.service@tepeo.com

Summer Support Hours (April – September)

Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

🔧 Saturday phoneline support resumes between September – March to provide our customers with more support over the Winter months.

While our phone lines are closed on summer weekends, send us an email (customer.service@tepeo.com) to log your issue and we’ll get back to you as soon as possible.

🚨 Heating or hot water emergency?
Please contact your installer directly for urgent assistance.

Helpful Links:

FAQs ›
Explore the ZEB › 
Careers ›
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